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Please read carefully before ordering.

Please Be Aware That Prices May Vary Online & In Store


Delivery

Heavy orders will be sent out using a courier. We will endeavour to send out your order within two working days from acceptance of your payment depending on stock availability. Your order will be delivered between 2-3 working days after being sent out from our Warehouse. All orders that are delivered by the courier MUST be signed for. If no-one is available to receive your order at the time of delivery, the courier will leave a calling card to say they tried to deliver and will include the driver’s telephone number. You will then have 3-4 days to call and rearrange for your delivery, if you do not call within that time our courier will try and redeliver anyway. If no-one is available the second time, another calling card will be left which will have the address for you to collect your order from the regional depot for your area.


The following delivery charges are inclusive of VAT. These charges are to the UK mainland only. If you wish to make an order from outside the UK mainland please contact us to establish if delivery can be arranged and if so how much delivery will be.

Standard UK mainland charges:

For one roll of wallpaper - £8.50
For one roll of border - £3
For two rolls of wallpaper - £10
For two rolls of border - £5
For three or more rolls of wallpaper or border - £15

Returns Policy

It is highly unlikely for our customers to want to return any of the products bought from West End DIY but in the event of this we will replace any goods proven to be faulty. When returning the faulty goods we require any labels plus samples. We cannot accept any liability for returned goods which are lost in transaction so we recommend that you use a recorded delivery courier. Please contact us to notify us that you have an item to return. We allow up to 7 working days from the date your order was delivered for you to return any items to us. Please ensure we receive the items you are returning within the 7 days.

Disclaimer

Please note we make every effort to ensure a true likeness of every image and description of all our products. No guarantee or representation is made as to their accuracy. However if you are unsure please contact us about a sample being sent to you. Please be aware that the delivery of a sample will incur a charge. Before employing a decorator to hang your wallpaper please make sure you have the correct wallpaper you ordered. Please be certain you have enough rolls for the job in hand as West End DIY cannot always guarantee extra rolls of the same batch or shade. DO NOT hang faulty goods as we cannot accept these as a return.

Using This Site

By using this site the customer agrees with the terms set by West End DIY. We reserve the right to make changes to our website and terms and conditions at any time. This does not affect your statutory rights.

 
 

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